Terms of Service

Last Updated: January 2025

1. Agreement to Terms

By accessing or using the website and services provided by DreamTusk Technologies ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Description

DreamTusk Technologies provides software development services, including but not limited to:

  • Zoho implementation and customization
  • Web application development
  • Mobile application development
  • API development and integration
  • Custom software solutions
  • Technical consulting services

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights

4. Intellectual Property Rights

4.1 Our Property

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, and software, are the exclusive property of DreamTusk Technologies and are protected by copyright, trademark, and other intellectual property laws.

4.2 Client Property

Unless otherwise agreed in writing, any custom work, code, or deliverables created specifically for a client project will be transferred to the client upon full payment, subject to the terms of the project agreement.

4.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes in accordance with these Terms.

5. Project Agreements

Specific project work will be governed by separate project agreements or statements of work that will include:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment terms and pricing
  • Confidentiality obligations
  • Acceptance criteria
  • Support and maintenance terms

6. Payment Terms

Payment terms will be specified in individual project agreements. Generally:

  • Invoices are due within the specified payment period
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment
  • All fees are non-refundable unless otherwise specified in the project agreement

7. Confidentiality

We respect the confidentiality of your business information. Any confidential information shared with us during the course of providing services will be protected according to:

  • Our Privacy Policy
  • Any non-disclosure agreements signed between parties
  • Industry best practices for data protection

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimer

Except as expressly stated in a project agreement, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.3 Third-Party Services

We are not responsible for any third-party services, tools, or platforms used in conjunction with our services, including but not limited to Zoho applications.

9. Limitation of Liability

To the maximum extent permitted by law, DreamTusk Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:

  • Your use or inability to use our services
  • Any unauthorized access to or alteration of your data
  • Any third-party conduct or content
  • Any other matter relating to our services

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless DreamTusk Technologies, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your violation of any third-party rights
  • Any content or data you provide to us

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice. Upon termination:

  • Your right to use our services will immediately cease
  • Any provisions that should survive termination will remain in effect
  • You remain obligated to pay any outstanding fees

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DreamTusk Technologies operates, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation, if negotiations fail
  • Binding arbitration or litigation in accordance with applicable law

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between you and DreamTusk Technologies regarding our services and supersede any prior agreements.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

DreamTusk Technologies

Email: contact@dreamtusk.com

Website: www.dreamtusk.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.